Privacy policy

Last updated: 11th September 2026

The Compendium Garments PLT (“Compendium”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, purchase our products or services, or communicate with us.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and transaction information
  • Garment measurements and fitting information
  • Product preferences and specifications
  • Information you provide when contacting us
  • Information relating to your use of our website

Payment card details may be processed directly by our payment service providers. We do not generally store your complete payment card details.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders;
  • Provide tailoring and made-to-measure services;
  • Process payments;
  • Arrange delivery;
  • Communicate with you regarding your orders;
  • Respond to enquiries and requests;
  • Improve our products, services and website;
  • Maintain business and transaction records;
  • Prevent fraud and protect the security of our services; and
  • Comply with applicable legal and regulatory requirements.

Where permitted by applicable law, we may also use your contact information to send information about our products, services, events or other communications that may be relevant to you.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

3. Payment Processing

Payments made through our website may be processed by third-party payment providers, including Airwallex and the relevant card networks or payment providers.

Payment providers may collect and process information in accordance with their own privacy policies and terms.

We do not require you to provide your full payment card details directly to us where payment is processed through these providers.

4. Sharing Your Information

We may share relevant personal information with trusted third parties where reasonably necessary to operate our business, including:

  • Payment processors;
  • Courier and delivery providers;
  • Website hosting and technology providers;
  • IT and software service providers;
  • Professional advisers; and
  • Government authorities or other parties where required by law.

We do not sell your personal information.

5. International Transfers

Some of our service providers may process or store information outside Malaysia.

Where personal information is transferred outside Malaysia, we will take reasonable steps to ensure that the information is handled in accordance with applicable privacy and data protection requirements.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to enable essential website functions, remember preferences, understand website usage and improve our services.

You may adjust your browser settings to manage or disable certain cookies. Disabling cookies may affect some website functionality.

7. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes and complying with legal obligations.

8. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to request access to or correction of personal information held by us and, where applicable, to withdraw consent or request deletion.

Requests may be made using the contact details below.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this website with the revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

The Compendium Garments PLT
SSM Registration No.: 202204001905
Address: 218, Jalan Pisang, Taman Shanghai, 58100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Email: admin@thecompendiumkl.com
Phone: +60 18 358 8875